Timely Communication is one thing that Steven excels at. He answered many of my questions and concerns even on the weekend and prompt at that. If you are a first time home buyer, Steve is almost too perfect since he will literally walk you through the process, educating you as to the real world of financing and buying a home.
Steven also has an infectious positive attitude, many times through my trying home buying process he would be there to give guidance as to possible solutions to issues and problems. He does not focus on why it cant be done, but what can be done to fix the problem. Not once did i feel i could not trust Mr Castaneda. He is a gem as a loan officer and a diamond of a person.
Although I do not share the same thoughts about NF’s underwriting team, Steven and his staffs exemplary attention to detail and ethics still compel me to give him personally my highest rating.” – The Granado Family
Reviewed On: June 25, 2014